NBI Clearance in Dumaguete City

Obtaining an NBI clearance in Dumaguete City is a streamlined process if you are prepared with the correct documents and follow the current online appointment system. This guide provides the most recent information for the NBI Dumaguete District Office (DUMDO).

Office Location and Contact Details

NBI Dumaguete office is centrally located within the Capitol area, making it accessible via tricycle or private vehicle.

  • Address: Old CruzTelCo Building (Br. 32 Building), Capitol Area, South, Kagawasan Avenue, Dumaguete City, Negros Oriental.
  • Landmarks: Located near the Land Transportation Office (LTO), Dumaguete City High School, and Freedom Park.
  • Contact Number: (035) 422-9724
  • Operating Hours: Monday to Friday, 8:00 AM to 5:00 PM

Requirements for 2025

Before heading to your appointment, ensure you have the following ready:

  1. Online Appointment Reference Number: You must present the QR code or reference number generated after your online registration and payment.
  2. Two Valid Government IDs: Bring the original copies. Accepted IDs include:
    • National ID (PhilID)
    • Passport
    • Driver’s License
    • UMID
    • PSA-authenticated Birth Certificate
    • Note: Company IDs, student IDs, and Barangay Clearances are generally not accepted as primary identification for the clearance itself.
  3. For First-Time Job Seekers: Under RA 11261, you can get your clearance for free. You must bring an original Barangay Certificate stating that you are a first-time job seeker and a resident of your barangay for at least six months.

Step-by-Step Application Process

1. Online Registration

Visit the official NBI Clearance website (clearance.nbi.gov.ph). Create an account or log in, fill out your personal information, and select “Dumaguete District Office” as your preferred branch.

2. Payment

Pay the clearance fee (standard fee is 130 Pesos plus service charges) through online channels like GCash, Maya, or over-the-counter partners like 7-Eleven. The Dumaguete office typically does not accept walk-in payments for regular applications.

3. Personal Appearance

Go to the NBI Dumaguete office on your scheduled date and time. It is recommended to arrive at least 15 minutes early.

4. Biometrics and Image Capture

Present your reference number and IDs. Your digital fingerprints, photo, and signature will be captured by the staff.

5. Releasing

  • No Hit: If your name has no record in the NBI database, your clearance is usually printed and released within the same day.
  • With Hit: If there is a name match in the database, you will be given a return date (usually 10 to 14 working days) to allow for manual verification.

Important Reminders for Applicants

  • Strict Dress Code: The office enforces a dress code. Applicants wearing slippers, shorts, tank tops, or sleeveless shirts may be denied entry. It is best to wear smart-casual attire.
  • Printing Services: If you forgot to print your appointment form, there are several small shops and internet cafes near the high school and the Capitol area that offer printing services.
  • Foreign Applicants: For foreign residents applying for a 13a visa or other residency requirements, the process may take longer (up to 20 days) as these clearances often require additional verification from the NBI main office.
  • Avoid Peak Days: Mondays and Fridays are typically the busiest days. Scheduling your appointment for Tuesday, Wednesday, or Thursday can often result in a faster experience.