Central Dispatch
Legazpi 911 Command Center
Centralized dispatch for medical trauma, rescue teams, fire response, and police intervention across the Legazpi metropolitan basin.
Albay Provincial Emergency Operations Directory
Emergency Hotline Numbers in Albay
One rapid response guide for residents, travelers, and municipal disaster teams across Albay. Immediate contact channels for the Legazpi 911 Operations Center, the Albay Provincial Disaster Risk Reduction and Management Council (PDRRMC and APSEMO), local police stations, fire brigades, regional trauma hospitals, and disaster offices across all 3 cities and 15 municipalities.
Legazpi 911 and Albay Central Emergency Dispatch 911 Direct toll-free connection for Smart subscribers. Globe, TM, and other network users connect via direct mobile dispatch at 0977 772 3909 or landline at (052) 826 9020. Available around the clock.
- PDRRMC APSEMO Hotline
- (052) 480 5222
- Red Cross Albay
- (052) 742 2199
- Albay EMS Mobile
- 0947 570 0332
- Territory Coverage
- 18 LGUs (3 Cities, 15 Towns)
Frontline Operations
Core Emergency Response Services in Albay
Save these foundational hotlines on your mobile device. Each agency maintains continuous alert readiness for typhoons, Mayon Volcano seismic activity, vehicular collisions, and search and rescue operations.
Provincial Headquarters
Albay PDRRMC (APSEMO)
Albay Public Safety and Emergency Management Office. Coordinates provincial evacuation advisories, Mayon hazard zones, and flood bulletins.
Humanitarian & Blood Bank
Philippine Red Cross Albay
Immediate ambulance transport, disaster relief packs, disaster casualty triage, and blood transfusion coordination.
Law Enforcement
Philippine National Police
Emergency assistance for violent crimes, armed disputes, traffic investigation, and neighborhood safety patrols.
Fire & Rescue
Bureau of Fire Protection
Structural fire suppression, vehicle extrication, chemical spill management, and earthquake rescue teams.
Maritime & Coastal
Philippine Coast Guard Station
Coastal search and rescue, sea travel cancellations, storm vessel shelter advisories, and watercraft emergencies.
Medical Centers
Albay Hospital Emergency Rooms and Healthcare Facilities
Cross verified through Department of Health licensing records, PhilHealth accreditations, ValuCare provider listings, and local civic directories. For traumatic injuries, cardiac events, or acute pediatric care, contact these emergency admission desks directly.
Apex Tertiary Hospital
Bicol Regional Hospital & Medical Center
Formerly BRTTH. The premier tertiary referral institution and regional trauma center for Bicol. Houses the Health Emergency Disaster Management Unit (HEDMU).
Private Tertiary
ACE Medical Center Legazpi
Modern acute care facility equipped with an emergency department, intensive care unit, advanced tomography, and laboratory testing.
General Hospital
Albay Doctors' Hospital, Inc.
Accredited medical institution offering comprehensive adult medical, surgical, maternity, and trauma admission.
General Hospital
Estevez Memorial Hospital, Inc.
Full service private hospital with continuous emergency room triage, surgical operating suites, and ambulance services.
General Hospital
Tanchuling General Hospital
Specialized patient care, round the clock emergency triage, pediatric care, and orthopedic trauma management.
Academic Medical Center
UST Legazpi Hospital
Formerly Aquinas University Hospital Foundation, Inc. Tertiary training hospital catering to surgical, pediatric, and emergency patients.
City Public Hospital
Legazpi City Hospital
Public municipal facility providing primary emergency stabilization, acute illness management, and community health triage.
District Care
Daraga Doctors' Hospital
Emergency medical services, diagnostic radiography, and minor trauma care for residents of Daraga and southern Albay towns.
Provincial Hospital
Josefina Belmonte Duran Albay Provincial Hospital
Major provincial hospital serving Ligao City, Oas, Polangui, Libon, and surrounding third district municipalities.
District Public Hospital
Ziga Memorial District Hospital
Government district medical facility serving Tabaco City, Tiwi, Malinao, and the first district coastal communities.
Provincial Network
Albay Provincial Health Office
Oversees district health stations including Cagbacong District Hospital, Manito District Hospital, and Pantao District Hospital.
Local Government Operations
Legazpi City Disaster Office and Barangay Coordination
As the administrative and commercial capital of the province, Legazpi City maintains a dedicated City Disaster Risk Reduction and Management Office (CDRRMO) supported by civic monitoring initiatives such as BetterLegazpi.
Official LGU Directory
City Disaster Risk Reduction & Management Office (CDRRMO)
The Legazpi City CDRRMO commands local water rescue boats, high clearance evacuation trucks, and chainsaw clearing crews. Official lines published on legazpi.gov.ph:
- Office Landline: (052) 431 0330 or (052) 826 9020
- Duty Mobile: 0939 974 7001 / 0920 952 8180
- Official Email: cdrrmo.leg@legazpi.gov.ph
- Headquarters: Legazpi City Hall Compound, Rizal Street
Civic Tech Support
Barangay Level Response Protocols
Residents of urban and coastal barangays, including Barangay 3 (Em's Barrio East), Barangay 24 Puro, and Rawis, coordinate local emergencies through the centralized city operations desk. As noted by PHCivic documentation, when an individual barangay hall line is unavailable during high volume storm events, calls automatically cascade to the central CDRRMO and PNP desks.
For independent civic government navigation, consult the volunteer portal at betterlegazpi.org (feedback email: volunteer@betterlegazpi.org).
Municipal Command Center
Polangui Emergency Operations Center and eGov PH Channels
Updated directly from the official Local Government Unit directory at elgu-polangui-albay-news.e.gov.ph. Polangui operates an integrated emergency response system connecting rescue personnel, the Mayor's Office assistance desk, and national mobile apps.
Interactive Voice Response
Unified 911 Dialing Menu
Polangui residents dialing 911 can route directly to required frontline emergency divisions using the automated dial options:
- Press 1: Philippine National Police (PNP)
- Press 2: Bureau of Fire Protection (BFP)
- Press 3: Emergency Medical Assistance and Rescue
MDRRMO Rescue
Polangui Disaster & Rescue Desk
Direct mobile command line for flash flood evacuation, river water level monitoring along the Oas Polangui basin, and emergency patient transit.
Mayor's Office
Polangui Emergency Assistance
Direct hotlines managed by the Mayor's Office for urgent medical welfare, ambulance deployment, and municipal calamity aid.
Local Police
PNP Polangui Municipal Station
Direct municipal police desk for incident reporting, crime suppression, community checkpoints, and patrol requests.
Fire & Rescue
BFP Polangui Fire Station
Fire response, residential hazard clearing, fire safety inspection, and emergency first responder medical care.
National Super App
eGov PH Digital Service Portal
Access digitized government services, official municipal news, emergency alerts, and national agency directories straight from your smartphone.
Provincial Roster
All 3 Cities and 15 Municipalities Disaster Risk Reduction Offices
Direct lines for local disaster operations officers across Albay. Verified against advisories published by the Albay Provincial Information Office, the Philippine Information Agency Albay, and municipal government releases.
City CDRRMO
Legazpi City
Capital city emergency management center covering 70 urban, rural, and island barangays.
City CDRRMO
Ligao City
Central upland disaster response center overseeing 55 barangays in the third congressional district.
City CDRRMO
Tabaco City
First district seaport city disaster office and coastal rescue operations desk.
MDRRMO
Bacacay
Disaster risk reduction office covering mainland coastal and island communities.
MDRRMO
Camalig
Mayon south slope monitoring, lahar hazard mitigation, and heritage zone rescue.
MDRRMO
Daraga
Disaster response office managing airport perimeter, urban corridors, and Mayon flank communities.
MDRRMO
Guinobatan
Mayor's Office disaster management unit for river channels and volcanic slope communities.
MDRRMO
Jovellar
Southwestern upland municipality emergency response and rescue desk.
MDRRMO
Libon
Rice granary and lake area disaster unit overseeing flood mitigation and rescue teams.
MDRRMO
Malilipot
Eastern seaboard and Mayon eastern slope disaster coordination center.
MDRRMO
Malinao
Geothermal corridor and flood prone river basin disaster operations desk.
MDRRMO
Manito
Southeastern coastal and geothermal peninsula emergency rescue unit.
MDRRMO
Oas
Comprehensive flood rescue and evacuation unit serving low lying third district barangays.
MDRRMO
Pio Duran
Burias Pass seaport and southwestern coast emergency response command.
MDRRMO
Polangui
Major commercial municipality rescue center and river basin emergency desk.
MDRRMO
Rapu-Rapu
Island municipality disaster office managing maritime emergency evacuation and sea rescue.
MDRRMO
Santo Domingo
Eastern Mayon foot slopes and coastal barangays emergency command center.
MDRRMO
Tiwi
Northernmost coastal municipality and geothermal center disaster risk management desk.
Strategic Public Infrastructure
Maritime Ports, Social Security, and Relief Assistance
Key regional government headquarters located in Albay providing critical logistics, seaport safety, pension assistance, and emergency calamity food packs during major crises.
Maritime Logistics
Philippine Ports Authority (PPA PMO Bicol)
Port Management Office of Bicol covering the Port of Legazpi, Tabaco Port, and coastal terminals. Critical for vessel traffic control, ferry suspensions, and sea transport safety.
Civil Service Calamity Aid
GSIS Legazpi Branch Office
Government Service Insurance System providing emergency calamity loans, member life benefit claims, and pension support for government employees in Albay.
Regional Relief & Evacuation
DSWD Field Office V (Bicol)
Department of Social Welfare and Development regional command center. Mobilizes family food packs, disaster financial assistance (AICS), and evacuation camp managers.
Public Health Protocols
Infectious Disease Vigilance and Quarantine Screening
Essential health advisories and disease prevention updates for travelers and local residents navigating regional ports and healthcare centers.
Global Disease Surveillance: Expert Reassurance & Border Readiness
Following health science updates and statements from the Department of Health and infectious disease specialists, medical experts emphasize that outbreaks of exotic rodent-borne infections, such as plague (Yersinia pestis), remain highly unlikely in the Philippines, with international spread risk categorized as extremely low.
Unlike complex viral infections, common bacterial zoonotic illnesses are preventable and responsive to standard, readily available antibiotics when diagnosed early. In Albay, the Bureau of Quarantine maintains routine health thermal screening and biosecurity checks at the Bicol International Airport (Daraga) and the Port of Legazpi.
For general disease questions or community health advisories, reach out to the Albay Provincial Health Office at (052) 437 8150 or consult the Bicol Regional Hospital infectious disease department.
Rapid Response Protocol
What to State When Dialing an Emergency Dispatcher
During high stress crises, clear communication reduces dispatch delays. Have these four essential data points prepared before placing your call.
Exact Location
Specify the municipality, barangay, street name, and an easily recognizable landmark such as a school, chapel, gas station, or bridge.
Incident Type
Clearly state whether you require fire suppression, medical ambulance, water rescue, or police intervention for an active disturbance.
Victim Condition
Report the total number of individuals injured or trapped, indicating consciousness, visible fractures, bleeding, or breathing difficulties.
Callback Line
Provide a phone number that will remain powered and unobstructed so approaching ambulance or rescue crews can confirm directions.
Practical Answers
Frequently Asked Questions on Albay Emergency Services
Key details on area codes, mobile dialing, volcanic emergency procedures, and local hospital admission policies.
How do I connect to Legazpi 911 from a mobile phone?
Smart, TNT, and Sun mobile subscribers can dial 911 directly with zero network charges. Globe and TM mobile callers in Albay should dial the direct operations mobile line at 0977 772 3909 or the command center landline at (052) 826 9020 to connect instantly to the dispatch board.
What is the telephone area code for landline numbers in Albay?
The provincial area code for Albay is (052). When dialing any Albay government landline from a smartphone or from outside Bicol, include the 052 prefix. For international calls, use the full international dialing format +63 52 followed by the local digits.
Which hospital in Albay is the main regional trauma and tertiary center?
The Bicol Regional Hospital and Medical Center (BRHMC), located along Rizal Street in Legazpi City, is the premier apex government referral hospital and regional trauma center in the province. It operates around the clock and can be reached directly via (052) 284 0527 or 0918 947 2018.
How can I reach emergency disaster rescue in Polangui?
Polangui operates a unified 911 dispatch where callers press 3 for emergency medical assistance. Alternatively, callers can ring the Polangui MDRRMO rescue line directly at 0935 818 3637 or the Mayor's Office assistance hotline at 0919 861 6602.
What office issues official Mayon Volcano evacuation and lahar advisories?
Official provincial advisories, danger zone demarcations, and evacuation declarations are released by the Albay Public Safety and Emergency Management Office (APSEMO) under the Albay PDRRMC. Their 24 hour operations line is (052) 480 5222.
Where can government employees apply for emergency calamity assistance in Albay?
Civil service employees, teachers, and pensioners can contact the GSIS Legazpi Branch located at Alternate Road, Barangay Bitano, Legazpi City, via landline at (052) 820 3175 or mobile at 0936 925 1667 for calamity loan applications and emergency welfare support.
Need Responding Team Uniforms or Barangay Equipment
We manufacture official LGU emergency responder vests, customized disaster team uniforms, reflective jackets, high visibility polo shirts, and institutional signage with official BIR receipts. Connect with our dedicated sales department through our verified business channels.
- WhatsApp Chat for institutional quotation
- Viber +63 946 048 0491
- Direct Telephone 0946 048 0491
- Official Email sales@phshirt.com
Headquarters & Manufacturing Plant
Naungayan Building, Aala Road, Barangay Mankilam, Tagum City, Davao del Norte, Philippines.
Business Hours: Mon to Sat, 8:30 AM to 5:00 PM (PHT)
Northern Mindanao Sales Branch
Ficcoville, Iponan, Cagayan de Oro City, Misamis Oriental, Philippines.
Nationwide Shipping: Daily dispatch to Albay, Legazpi Port, and Bicol municipalities.