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DHL Express is the international express arm of DHL Group, delivering documents and parcels to more than 220 countries and territories. Its Tagum City service point handles exports and imports for individuals and businesses across Davao del Norte, with time definite delivery and full track and trace visibility.
DHL Express products are time definite and mostly door to door. Pick the service that matches how fast the shipment must arrive, then check the weight limits for each piece and for the whole shipment. See the full DHL Express service list.
The go to DHL Express service for time sensitive imports and exports. Delivered by the end of the business day, reliably and quickly, to more global destinations across a single integrated network.
Delivery before 12 noon on the next possible business day, with a money back guarantee and proactive tracking handled by a dedicated DHL Express team.
The premium time definite option for the lanes that guarantee a next or second business day arrival, offered to most business centers in Europe, the Middle East, Africa, Asia, and the Americas.
A fixed rate, self service option for occasional senders. Lodge your item at a DHL service point using an Express Easy envelope or box, with free packaging and no business account required.
For pallets, containers, and larger cargo, DHL Global Forwarding handles air, ocean, road, and rail freight. This division is for business shippers only and is separate from the parcel services offered at the Tagum City service point.
You can hand over a shipment in person, book it online, or have it collected. MyDHL+ is the DHL portal for quotes, waybills, pickups, and location search.
Bring your packed shipment to the DHL service point at Quirante II, Barangay Magugpo Poblacion. Staff can help with labels, documentation, and payment at the counter.
Create a shipment, generate a waybill, and pay online through ShipNow or MyDHL+. MyDHL+ also returns instant rate and time quotes, schedules pickups, and finds nearby drop off points.
Frequent and business shippers can arrange a courier pickup from a home or office address instead of dropping the parcel off. Pickups are best booked a day ahead.
Good preparation is the difference between a smooth customs clearance and a delayed parcel. Follow these five steps before you hand over a shipment at the counter or to a courier.
DHL charges on the greater of the actual weight or the volumetric weight. Work out volumetric weight as length times width times height in centimeters, divided by 5,000 for each piece. A large but light parcel is billed on the space it occupies, which follows the International Air Transport Association standard.
The waybill carries the sender, receiver, payment, and shipment details, and it proves ownership of the shipment. Generate it in MyDHL+, then fix it to the outside of each piece so the barcode stays flat and is never covered by tape or wrap. Every waybill carries a unique 10 digit air waybill number used for tracking.
Every parcel, not just documents, needs a commercial or proforma invoice for customs. Include a detailed description of goods, quantity, HS or commodity code, country of origin, declared value, type of export, Incoterm, reason for export, and bank details where a payment is due. Keep the invoice outside the box so customs can read it.
Use a sturdy corrugated box with plenty of cushioning, and secure every seam with strong tape. Wrap fragile items individually, use anti static materials for electronics, and use puncture resistant packaging for sharp contents. Any single piece over 70 kg must go on a pallet, and every piece in a multiple piece shipment needs its own label.
Settle the invoice through DHL MyBill online, by bank transfer, direct debit, GrabPay, or card. Duties and taxes are payable by the receiver unless you select the duties and taxes paid option on the waybill.
The Philippine Bureau of Customs classifies goods as restricted or prohibited for import and export. DHL Express will not accept prohibited items, and shipping one can void insurance, trigger a refused pickup, or lead to seizure or return to sender.
If you are unsure about a grey area item, check with DHL Customer Service before you book the shipment, or read the DHL shipping guides for the destination country. It is always cheaper to confirm than to have a parcel held at customs.
Enter the tracking ID on the DHL tracking page to see the current status, the estimated delivery date, and the scan history. A tracking ID is at least 5 characters and may mix letters and numbers. The first scan usually appears 24 to 48 hours after the ID is issued, once the shipment reaches a DHL facility. If the number does not work, contact the sender or the shop you ordered from.
Track on dhl.comThis is an independent directory listing. Hours, cutoff times, and contact numbers can change, so confirm with the official DHL ServicePoint locator before you travel.
Other courier branches and logistics services for Tagum City and Davao del Norte.
We are RB Advertising, a custom printing and apparel shop in Tagum City. We produce shirts, polos, uniforms, jerseys, and branded packaging for local businesses and online sellers, with layout drafting and an official BIR invoice for business orders. Send your artwork and shipping details, and we will quote it for free.
