St. Luke's Medical Center: Key Contact Numbers for Scheduling Medical Procedures
Complete patient navigation manual for St. Luke's Medical Center in Quezon City and Bonifacio Global City. Direct contact hotlines for laboratory pathology, radiology, women's health, CT scans, MRI, breast center diagnostics, the eHealth Hub 2.0 digital portal, online LOA requests, and specialist clinic directories across Cathedral Heights and the Medical Arts Building.
279 E. Rodriguez Sr. Ave, Kalusugan, QC. Loc. 4122 for Patient Relations.
Rizal Drive cor. 32nd St., BGC, Taguig. Loc. 7770 for Patient Relations.
Call or text 0919 160 7744. Open Monday to Saturday, 9:00 AM to 5:00 PM.
J. Bocobo St., Ermita, Manila. Visa screening panel site (+63-2-8521-8647).
Department & Diagnostic Procedure Hotlines
Direct departmental phone lines allow patients to bypass trunkline switchboard delays for immediate test scheduling, preparation instructions, and pre procedure guidelines. Below are dedicated mobile hotlines for Quezon City and Global City campuses.
Pathology Laboratory
Blood chemistry, urinalysis, biopsy, microbiologyRoutine tests require no prior appointment. Fasting protocols vary by assay (8 to 12 hours for lipid profile and fasting blood sugar).
X-Ray & Radiology
Digital chest, skeletal, abdominal, and fluoroscopyStandard plain films accept walk in patients. Specialized contrast studies (barium enema, IVP) require prior booking and gastrointestinal preparation.
Women's Health Care Center
Pelvic ultrasound, pap smear, bone densitometrySchedule ahead for transvaginal ultrasound, prenatal sonography, 4D ultrasound, and DEXA bone mineral density testing.
CT-Scan Imaging
High resolution multislice computed tomographyContrast enhanced CT scans require a recent blood serum creatinine result (valid within 30 to 90 days) to assess renal safety before injection.
MRI Unit
3T and 1.5T magnetic resonance imaging scansPatients must disclose cardiac pacemakers, metal implants, surgical clips, or claustrophobia during scheduling to permit appropriate safety clearance.
Breast Center
Digital mammography, 3D tomosynthesis, breast ultrasoundAppointments are strongly encouraged. Bring previous films or disks if follow up evaluations compare lesion stability over time.
Heart & Vascular Institute
2D echo, stress test, holter monitor, ECGSchedule appointments for treadmill exercise stress tests and 24-hour ambulatory monitoring. Wear comfortable rubber shoes and loose clothing for treadmill evaluations.
Product Information Main Hub
For inquiries regarding general hospital services, ongoing diagnostic packages, executive wellness promotions, and cross departmental coordination, the Product Information Main Hub operates Monday to Saturday, 9:00 AM to 5:00 PM for both Quezon City and Global City campuses.
St. Luke's eHealth Hub 2.0 & Online Portals
St. Luke's Medical Center provides a digital suite that allows patients to manage their clinical journey from home or mobile devices. The official eHealth Hub web application (ehubapp.stlukes.com.ph) and the St. Luke's Mobile App integrate real time scheduling, billing, and lab access.
Instant Lab & Procedure Results
View and download official laboratory and imaging reports securely as soon as they are finalized by pathologists and radiologists. No need to return to the hospital purely to claim paper records.
Secure Online Bill Payments
Settle diagnostic procedure fees, doctor professional fees, outpatient billings, and hospital admission deposits online using credit cards, debit cards, and e-wallets, bypassing cashier waiting lines.
Executive Check-Up (ECU) eReserve
Select tailored annual health check-up packages and lock in your reservation slot in advance through the dedicated reservation engine at ehealthhub.stlukes.com.ph.
Family Health Dashboard
Manage health records, physician orders, and appointments for children and elderly parents from a unified patient profile, simplifying medical coordination across multiple family members.
AI Health Scan Wellness Monitor
Built into the St. Luke's mobile app, this tool analyzes subtle face and circulatory signals via your smartphone camera to assess resting heart rate, respiratory rhythm, and stress indices.
24/7 Virtual Assistant "Ira"
Interactive web and mobile chatbot ready round the clock to direct patients to correct specialty departments, confirm doctor clinic schedules, explain booking prerequisites, and assist with portal navigation.
How to Schedule Outpatient Medical Procedures
To guarantee quick processing and avoid rescheduling, follow this structured procedural pathway before arriving at St. Luke's Medical Center.
Physician Requisition
Secure a clear, signed clinical order from your attending doctor stating the exact diagnostic test, clinical indication, and whether contrast medium is required.
Verify Preparation Rules
Contact the department hotline to confirm fasting requirements (NPO duration), hydration guidelines, medication pauses, or blood creatinine test prerequisites.
Lock in Date & Time Slot
Book your preferred slot by calling the department mobile line, reaching the Product Info Hub, or submitting a request via the eHealth Hub portal.
HMO Pre Approval
If utilizing health insurance, submit your doctor's requisition to St. Luke's Online LOA system at least 24 to 48 hours prior to your scheduled exam.
Day of Procedure
Arrive 30 minutes before your appointment time. Present your government ID, HMO card or payment receipt, and physical doctor's requisition at reception.
Online LOA (Letter of Authorization) Request System
Patients covered by accredited Health Maintenance Organizations (HMO) and corporate medical insurance can request Letters of Authorization online through the official portal (stlukes.com.ph/online-loa-request). Submitting your paperwork online skips the physical HMO concierge queue on procedure day.
Processing Timeline Advisory
Online LOA requests submitted during regular business hours are typically reviewed within 24 hours. Requests filed on weekends or public holidays are addressed on the next business day. Ensure scanned documents are legible and show doctor signatures clearly.
Accredited HMO & Insurance Partners
St. Luke's Medical Center coordinates with major Philippine and international healthcare insurance providers:
Documents Required for Online Submission:
- Valid government issued photo ID (Passport, Driver's License, UMID, Postal ID, PRC ID).
- Clear photo or scan of your active HMO membership card (front and back showing policy number).
- Signed physician clinical prescription or diagnostic request form detailing the specific requested procedure.
- Admitting order if scheduling inpatient surgery or planned multi day diagnostic admission.
Real Time Patient Discharge Tracker
For admitted patients, St. Luke's Medical Center launched the digital Patient Discharge Tracker on the eHealth Hub web application (ehubapp.stlukes.com.ph). Patients and family members can monitor discharge milestones live on their smartphones without requiring repeated follow up calls to nurse stations.
Doctor Clearance
Attending physicians and subspecialists sign off clinical discharge orders and complete electronic discharge summaries.
Billing Calculation
Hospital accounting consolidates room rates, medication charges, professional fees, and PhilHealth benefit deductions.
HMO & Insurance Approval
HMO liaison officers coordinate directly with your health plan provider to secure the final Letter of Guarantee (LOG).
Pharmacy & Release
Take home prescriptions are packaged by the pharmacy, final payment is processed, and the security gate pass is generated.
St. Luke's Quezon City Specialist Clinic Directory
Direct clinic room locations, schedules, and telephone contacts for medical specialists based at the Cathedral Heights Building Complex (CHBC North and South towers) and the Medical Arts Building (MAB) at St. Luke's Medical Center Quezon City. All clinical consultations are by appointment. Direct trunkline connection is available via +63-2-8723-0101 plus the local extension listed below.
Otorhinolaryngology: Ear, Nose, Throat & Head / Neck Surgery (ENT)
| Doctor Name | Specialization | Clinic Location | Schedule | Direct Mobile & Trunkline Local |
|---|---|---|---|---|
| Dr. Benjamin Campomanes Jr. | Rhinopharyngology (Nose & Sinuses) | CHBC S-1103 | By appointment | 0933 141 0624 / loc. 2103 |
| Dr. Jimmy Chang | ENT, Head & Neck Surgery | CHBC S-0702 | Mon, Wed, Fri | 0950 834 2956 / loc. 2702 |
| Dr. Emma Guevara | ENT, Head & Neck Surgery | CHBC S-0711 | By appointment | 0949 577 1181 / loc. 2711 |
| Dr. Frederick Hawson | ENT, Head & Neck Surgery | CHBC N-1004 | Mon, Wed, Fri, Sat (11 AM to 2 PM) | 0945 745 0510 / loc. 5004 |
| Dr. Raymond Jurilla | ENT, Head & Neck Surgery | CHBC N-0711 | By appointment | loc. 5711 |
| Dr. William Lim | Broncho Esophagology | CHBC S-0905 | Mon to Fri (9 AM to 12 NN) | 0915 210 0495 / loc. 2905 |
| Dr. Alexander Dy | ENT, Head & Neck Surgery | MAB 301 | Mon, Wed, Fri, Sat (10 AM to 1 PM) | 0936 897 6478 / loc. 6301 |
| Dr. Edward Guevara | ENT, Head & Neck Surgery | MAB 509 | Mon, Wed, Fri (10:30 AM to 1:30 PM) | 0921 938 7009 / loc. 6509 |
| Dr. Eutrapio Carpela Jr. | ENT, Head & Neck Surgery | MAB 440 | Tue, Sat | 0915 192 7919 / loc. 6440 |
| Dr. Allan Aranas | ENT, Head & Neck Surgery | MAB 322 | Tue, Thu, Sat (10 AM to 12 NN) | 0927 998 7628 / loc. 6322 |
| Dr. Joseph Casile | ENT, Head & Neck Surgery | MAB 534 | By appointment | 0917 910 8962 / loc. 6534 |
Urology & Urological Surgery
| Doctor Name | Specialization | Clinic Location | Schedule | Direct Mobile & Trunkline Local |
|---|---|---|---|---|
| Dr. Jaime Balingit | Urology | CHBC N-0605 | Tue, Thu, Sat | 0922 865 5134 / loc. 5605 |
| Dr. Jun Dy | Urology | CHBC S-0802 | Mon, Wed, Fri (1 PM to 3 PM) | 0923 938 5106 / loc. 2802 |
| Dr. Egidio Elio | Urology | CHBC S-0614 | By appointment | 0917 507 6767 / loc. 2614 |
| Dr. Diosdado Limjoco | Urology | CHBC S-0618 | Mon, Wed, Fri (10 AM to 2 PM) | 0942 441 8894 / loc. 2618 |
| Dr. Juliano Panganiban | Urology | CHBC N-0712 | Tue, Thu (10 AM to 12 NN) | 0917 718 1801 / loc. 5712 |
| Dr. Zacarias Reyes | Urology | CHBC N-0717 | Mon, Wed, Thu (9 AM to 11 AM) | 0928 953 1535 / loc. 5717 |
| Dr. Buenaventura See IV | Urology | CHBC S-0717 | By appointment | 0997 674 9020 / loc. 2717 |
| Dr. Angel Joaquin Amante | Surgery, Urology | CHBC N-0411 | By appointment | Direct Line: +63-2-8726-6870 |
Neurology, Neurosurgery & Spine Surgery
| Doctor Name | Specialization | Clinic Location | Schedule | Direct Mobile & Trunkline Local |
|---|---|---|---|---|
| Dr. Carlo Barredo | Neurosurgery | CHBC N-1406 | By appointment | 0923 237 1997 / loc. 5146 |
| Dr. Rhoderick Casis | Neurosurgery | CHBC S-0618 | Mon, Thu (10 AM to 12 NN); Tue, Wed, Fri | 0942 441 8894 / loc. 2618 |
| Dr. Annabell Chua | Neurosurgery | CHBC N-1117 | Mon (2 PM to 5 PM) | 0947 984 0958 / loc. 5117 |
| Dr. Teodoro Cruz | Functional & Epilepsy Neurosurgery | CHBC N-0814 | Mon, Wed, Fri (12 NN to 2 PM), Sat (9 AM to 11 AM) | 0956 268 8736 / loc. 5814 |
| Dr. Maria Estrella Ibe-Illustre | Neurology | CHBC N-1010 | Tue, Wed, Sat (10 AM to 1 PM) | 0919 699 3330 / loc. 5010 |
| Dr. Geraldine Mariano | Pediatric Neurology | CHBC S-0801 | Tue, Thu (9 AM to 12 NN) | 0956 334 2332 / loc. 2801 |
| Dr. Siena Martinez | Neurology & Neuro Critical Care | MAB 410 | Mon to Sat except Thu (10 AM to 12 NN) | 0956 037 6030 |
| Dr. Ma. Socorro Pasol | Adult Neurology | CHBC N-1017 | Mon (11 AM to 1 PM), Wed, Fri (10 AM to 12 NN) | 0943 407 4464 / loc. 5017 |
| Dr. Esteban Rosales | Neurology | CHBC S-0701 | Mon, Wed (12 NN to 2 PM) | 0922 877 9622 / loc. 2701 |
| Dr. Raymond Sih | Adult Neurology | CHBC N-1406 | Wed | 0923 237 1997 / loc. 5146 |
| Dr. Ibet Marie Debuque | Neurosurgery, Spine Surgery | MAB 234 | Thu (1 PM to 3 PM) | 0919 812 5601 / loc. 6234 |
| Dr. Eusebio Aquino | Neurology | MAB 502 | Tue (10 AM to 12 NN) | 0917 326 2176 / loc. 6502 |
| Dr. Abdias Macrohon-Valdez | Neurology | MAB 535 | Mon, Fri (1 PM to 4 PM) | 0933 395 2133 / loc. 6535 |
| Dr. Ma. Cristina Maranan | Neurology | MAB 333 | Mon, Tue, Wed, Thu (10 AM to 1 PM) | 0930 936 2672 / loc. 6333 |
| Dr. Ephraim Saniel | Neurology | MAB 317 | Mon, Wed, Fri (2 PM to 4 PM) | 0917 583 2087 / loc. 6317 |
| Dr. Edmundo Lim | Neurology | MAB 538 | Tue (1 PM to 2:30 PM), Thu, Sat (2 PM to 4 PM) | 0995 617 8228 / loc. 6538 |
Orthopedic Surgery, Joint Replacement & Sports Medicine
| Doctor Name | Specialization | Clinic Location | Schedule | Direct Mobile & Trunkline Local |
|---|---|---|---|---|
| Dr. David Alagar | Orthopedic Surgery | CHBC N-0612 | Mon (1 PM to 4 PM), Thu (9 AM to 12 NN) | 0933 864 3985 / loc. 5612 |
| Dr. Henry Gerard Calleja | Hand Surgery, Joint Replacement, Microvascular | CHBC N-1804 | Tue, Wed, Fri, Sat (1 PM to 3:30 PM) | 0927 495 2703 / loc. 6204 |
| Dr. Noel Carilo | Hand Surgery | CHBC N-0901 | Tue, Fri (2 PM to 4 PM) | 0918 935 6784 / loc. 5903 |
| Dr. Billardo Del Rosario | Orthopedic Trauma | CHBC N-1802 | By appointment | loc. 5182 |
| Dr. Franklin Dizon Jr. | Spine Surgery | CHBC N-0903 | Sat (8 AM to 10 AM) | 0918 935 6784 / loc. 5903 |
| Dr. Aileen Gamboa | Arthroscopy & Foot/Ankle Surgery | CHBC N-1110 | Wed, Fri (9 AM to 11:30 AM) | 0927 556 0742 / loc. 5184 |
| Dr. Jessica Anne Gandionco | Orthopedic Surgery | CHBC N-1804 | Mon, Tue, Fri (1 PM to 5 PM), Sat (9 AM to 12 NN) | 0927 556 0742 / loc. 5184 |
| Dr. Kristine Italia | Sports Medicine | CHBC N-1804 | Mon, Tue, Thu (9 AM to 12 NN) | 0927 556 0742 / loc. 5184 |
| Dr. Randolph Molo | Sports Medicine | CHBC N-0610 | By appointment | 0925 776 7877 |
| Dr. Virgilio Pandy | Orthopedic Surgery | CHBC N-1107 | Mon, Wed, Fri (9 AM to 11 AM) | 0947 724 4930 / loc. 5107 |
| Dr. Nesti James Panopio | Pediatric Orthopedic Surgery | CHBC S-0816 | Tue to Sat (11 AM to 2 PM) | 0908 733 3457 / loc. 2816 |
| Dr. Ronald Pidlaoan | Spine Surgery | CHBC N-0617 | Tue (1 PM to 4 PM) | 0975 156 7022 / loc. 5617 |
| Dr. Richard Rotor | Musculoskeletal Oncology | CHBC S-0612 | By appointment | 0917 815 0814 / loc. 2612 |
| Dr. Jose Fernando Sy-Quia | Joint Replacement Surgery | CHBC S-0602 | Tue | 0922 932 7633 / loc. 2602 |
| Dr. Emiliano Tablante | Foot & Ankle Surgery | CHBC S-0602 | By appointment | 0922 932 7633 / loc. 2602 |
| Dr. Mikhael Ver | Spine Surgery | CHBC N-0802 | Tue, Wed, Thu (2 PM to 6 PM), Sat (1 PM to 4 PM) | 0917 629 3669 / loc. 5802 |
| Dr. Mario Ver | Spine Surgery | CHBC N-0802 | Mon, Fri (2 PM to 5 PM), Sat (9 AM to 12 NN) | 0917 629 3669 / loc. 5802 |
| Dr. Andrew Gabriel Tabberrah | Bone & Tissue Banking | MAB 320 | Mon to Sat (10 AM) | 0906 370 0380 / loc. 6320 |
| Dr. Jose Luis Estrellas | Joint Replacement Surgery | MAB 416 | Mon to Sat except Wed (10 AM to 2 PM) | 0921 520 6916 / loc. 6416 |
| Dr. Ariston Altarejos | Orthopedic Surgery | MAB 216 | Mon, Wed, Fri | 0977 649 1216 / loc. 6216 |
International Health System Disambiguation
Patients searching online for St. Luke's medical services frequently encounter similarly named healthcare networks in the United States and Australia. For clear clinical navigation, note the important structural distinctions below.
St. Luke's Medical Center (Philippines)
Official Domain: stlukes.com.ph
Campuses: Quezon City & Bonifacio Global City (Taguig), Metro Manila, Philippines.
Digital Hub: St. Luke's eHealth Hub 2.0 (ehubapp.stlukes.com.ph). This is the tertiary hospital system covered by the phone numbers and specialist schedules on this page.
St. Luke's University Health Network (USA)
Official Domain: stlukesonline.org (SLUHN)
Region: Eastern Pennsylvania and Western New Jersey, United States.
App: SLUHN MyChart app (Google Play / App Store). Unrelated to St. Luke's Philippines. US appointments and provider networks do not apply to Metro Manila facilities.
St. Luke's Health (Australia)
Official Domain: stlukes.com.au
Region: Tasmania and mainland Australia.
Scope: Not for profit private health insurance fund and wellness benefits network. Separate institutional entity with no hospital operations in the Philippines.
Locations, Operating Hours & Transit Access
Both tertiary hospital locations feature 24/7 emergency departments, critical care units, blood banks, and urgent surgical suites, alongside scheduled daytime outpatient clinics.
Quezon City Campus
St. Luke's founding medical center, housing the landmark Cathedral Heights Building Complex and Medical Arts Building.
Bonifacio Global City Campus
Modern flagship hospital facility located in the commercial heart of Bonifacio Global City, Taguig.
Frequently Asked Questions About Scheduling at St. Luke's
Clear answers regarding appointments, insurance authorizations, test preparations, and digital record retrievals.
How do I book an outpatient diagnostic procedure such as a CT scan or MRI?
You can contact the diagnostic department directly via their dedicated mobile numbers (such as QC CT Scan at 0998 582 1458 or QC MRI at 0998 999 6538), reach the Product Information Main Hub at 0919 057 7744, or book through the St. Luke's eHealth Hub 2.0 app. Make sure you possess a written prescription from your physician indicating the specific procedure and clinical diagnosis.
Can I submit my HMO Letter of Authorization (LOA) online before my test?
Yes. St. Luke's maintains an Online LOA Request system at stlukes.com.ph/online-loa-request. Patients can upload their physician requisition, HMO membership card, and government ID at least 24 to 48 hours prior to the procedure date. Once approved, you can proceed directly to the diagnostic department without queueing at the HMO concierge.
How do I download my official laboratory and imaging results online?
Log in to the St. Luke's eHealth Hub portal at ehubapp.stlukes.com.ph or open the St. Luke's mobile app using your registered patient credentials. Select "Lab and Procedure Results" from your dashboard to view, download, or print official signed clinical reports in PDF format.
What preparation is required for contrast enhanced imaging studies?
Contrast studies require a valid serum creatinine test result (typically done within the preceding 30 to 90 days) to confirm safe kidney filtration function. Most abdominal and contrast exams also require fasting (no food or water) for 4 to 6 hours prior to your scheduled examination time. Department nurses provide explicit instructions during booking.
How does the Real Time Patient Discharge Tracker function?
Admitted patients or their designated family representatives can access the tracker by logging into the eHealth Hub using the contact number provided during admission. The tracker provides real time status updates through four sequential stages: Doctor Medical Clearance, Billing Audit, HMO Guarantee Approval, and Pharmacy take home medication release.
Is St. Luke's Medical Center in Quezon City connected to St. Luke's in the United States?
No. St. Luke's Medical Center in the Philippines (Quezon City and Global City) is an independent Philippine healthcare institution accredited by the Joint Commission International (JCI). It is completely separate from St. Luke's University Health Network in the United States (stlukesonline.org) and St. Luke's Health in Australia (stlukes.com.au).
Directory records and procedural guidelines verified October 2026. Information gathered from St. Luke's Medical Center official publications, the St. Luke's eHealth Hub 2.0 digital platform, and the SLMC QC clinical department scheduling registers. For medical emergencies, proceed immediately to the Emergency Room at 279 E. Rodriguez Sr. Ave, Quezon City or Rizal Drive cor. 32nd St., BGC, Taguig City.