SSS Tagum Branch: Address, Contact, Services, and Online Guide
Live in Tagum City or a nearby town? SSS Tagum looks after you and your family, from your first job to retirement. Visit the branch on the 2nd Level of Gaisano Grand Mall on Apokon Road, or file most requests online through My.SSS.
SSS Tagum in Four Numbers
Everything a first time visitor needs before heading to Gaisano Grand Mall in Apokon.
What SSS Tagum Handles
Core social insurance for private sector workers, self employed members, voluntary members, and pensioners, plus loans and online record services.
Membership and Coverage
Registration of employees, self employed members, voluntary members, and non working spouses. Coverage confirmation for auxiliary groups enrolled through the KaSSSangga Collect Program.
Benefit Claims
Sickness, maternity, retirement, disability, death, funeral, and unemployment benefits. Survivorship and death pensioners report during the birth month of the deceased member.
Loans
Salary loans and emergency loans. The Emergency Loan Online flow takes only a few clicks, and the calamity window runs to December 2026 with the required contributions eased to 18 months.
Contributions and Records
Posting of monthly contributions, member data change requests, record verification, and payment inquiries through the branch or the My.SSS portal.
Pensioner Services
Annual Confirmation of Pensioners. Pensioners aged 80 and above appear in person. Those below 80 may comply online or by reporting in person.
Employer and Partner Support
Collecting partner accreditation under the KaSSSangga Collect Program, plus employer compliance assistance for remittance of monthly contributions.
Go Online in Four Moves
Branch officers invite every member to register on the web, since almost 75 percent of branch services are now online. See the official SSS site for the full portal list, and check the SSS, PhilHealth, and Pag-IBIG number requirements before you file.
Register for My.SSS
Create an account on the SSS web portal. The prerequisite for full online access is registration in the national ID system, also called PhylSys.
Book Your Branch Slot
Priority goes to online appointment holders. Follow the appointment posts on the SSS Tagum Branch page and arrive on your confirmed date and time.
File Loans and Claims Online
Submit salary loan, emergency loan, benefit claim, and payment transactions through the portal. The emergency loan flow takes only a few clicks.
Confirm and Track
Watch your filing status, contribution posting, and payment records inside My.SSS so a second branch trip is rarely needed.
Reaching Far Towns and Auxiliaries
Three milestones show how SSS Tagum brings coverage closer to members who live far from the mall branch.
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Maragusan Starts as Rep Office
The Maragusan facility opens as a Representative Office with the Maragusan Growers Multipurpose Cooperative, serving only two days a week under former Branch Head Jose Catoto.
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Maragusan Becomes a Full Service Office
SSS Tagum upgrades Maragusan into a daily Service Office open Mondays to Fridays, 8 AM to 5 PM, at the MAGROW MPC Compound. Members in Maragusan and nearby towns skip the hour long trip to Tagum City, as reported by PIA.
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Army Pact Covers 1,062 Auxiliaries
SSS Tagum and the 60th Infantry Battalion sign a Memorandum of Agreement at Camp Morgia in Asuncion. The pact enrolls 1,062 auxiliary personnel as self employed members, with the battalion as collecting partner for monthly remittance, as reported by PIA.
Hours and Windows to Watch
Schedules shift on holidays and during calamity operations. Confirm on the branch Facebook page before traveling.
Friday Skeletal Workforce
Branch posts list Mondays to Thursdays 7 AM to 6 PM and Fridays 8 AM to 5 PM on skeletal workforce. Expect fewer counters on Fridays and bring an online appointment.
Emergency Loan to Dec 2026
The calamity loan window stays open to December 2026, with the contribution requirement eased from 36 months to 18 months. File through Emergency Loan Online.
ACOP Birth Month Rule
Survivorship and death pensioners comply during the birth month of the deceased member. Pensioners aged 80 and above appear in person, while those below 80 may comply online.
Save Fare, Go Online First
Branch officers advise pensioners who have a companion at home who knows how to go online to ask for help, so they save fare and effort. Almost every inquiry, payment, and claim status check starts inside My.SSS.
Find SSS Tagum in Gaisano Grand Mall
The office sits inside the mall on Apokon Road in Barangay Apokon, beside the Malta and Visayan Village road network.
Getting There
Gaisano Grand Mall sits on Apokon Road in Barangay Apokon. Tricycles and jeepneys along Apokon Road pass the mall, and ride-hailing apps drop off at the main entrance. Once inside, take the escalator or elevator to the 2nd Level, where the SSS counters are located.
Street Address
2nd Level, Gaisano Grand Mall, Apokon Road, Barangay Apokon, Tagum City, Davao del Norte. The official SSS branch list records the same mall address with map point 7.4454, 125.8106.
Phone and Email
Telephone (084) 400 1035, plus (084) 217 3796, (084) 216 9398, and (084) 218 1102.
- tagum@sss.gov.ph for branch concerns
- sss.gov.ph for the national portal
- Branch locator for other SSS offices
Other Government Offices in Tagum City
Settling SSS business in one trip? These Tagum City offices run along the same routes, so members often clear two concerns in a single day. See the full list of Tagum City offices and departments for the rest.
DFA Regional Consular Office
Passport application, renewal, and appointment questions, handled at Robinsons Place Tagum.
Open the DFA Tagum guideBureau of Fire Protection
Fire safety permits, inspections, and frontline BFP services for Tagum City establishments.
Open the BFP Tagum guideLand Transportation Office
Driver license renewal, vehicle registration, and other LTO transactions in Tagum City.
Open the LTO Tagum guidePNP Regional Office 11
Police clearance, complaints, and police regional services covering Davao del Norte.
Open the PNP Tagum guideUniforms for offices and agencies in Tagum
RB Prints and Advertising supplies office and agency uniforms in Tagum City, covering polo shirts, dress shirts, lanyards, and patch embroidery for staff IDs and field teams.
Questions About SSS Tagum
Short answers to the questions visitors ask most.
Where is the SSS office in Tagum City?
2nd Level, Gaisano Grand Mall, Apokon Road, Barangay Apokon, Tagum City, Davao del Norte. The official SSS branch list confirms this mall address.
What are the branch hours?
Branch posts list Mondays to Thursdays 7 AM to 6 PM and Fridays 8 AM to 5 PM on skeletal workforce. National SSS advisories may adjust hours, so confirm on the SSS Tagum Branch page before visiting.
Do I need an online appointment?
Priority goes to online appointment holders, and the branch Facebook page was created to serve online appointments. Book through My.SSS or the branch page posts, then arrive on your confirmed slot.
How do members in Maragusan get served?
Visit the full service office at the MAGROW MPC Compound in Maragusan, open Mondays to Fridays, 8 AM to 5 PM. The office covers Maragusan and nearby towns so members skip the trip to Tagum City.
What can I do online instead of visiting?
Almost 75 percent of branch services are online: loan filing, benefit claims, contribution checks, payment records, and ACOP compliance for pensioners below 80. Registration in the national ID system unlocks full online access.
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