FILE TAGDO | REGION XI | CLEARANCE DESK
NBI Tagum District Office (TAGDO): Address, Contact, and Clearance Guide
NBI Tagum is the frontline National Bureau of Investigation office for Davao del Norte and nearby provinces, handling NBI Clearance applications, renewals, and verification. It is a district office under the South Eastern Mindanao Regional Office (SEMRO) in Davao City, and it operates from the National Highway in Barangay Visayan Village.
NBI Tagum in Four Records
The essentials before you travel to Barangay Visayan Village for a clearance transaction.
What the Tagum District Office Handles
The National Bureau of Investigation is an agency under the Department of Justice, tasked with investigating serious cases and issuing clearance certificates. At the district level, the busiest counter is the clearance desk.
New Clearance Applications
First time applicants register on the official portal, choose the Tagum branch, and complete biometrics at the office. Bring two valid government issued IDs.
Online Renewal
If you already held a clearance issued after 2014 and nothing in your profile changed, renew online and have it delivered, with no branch visit required.
Verification and Records
Employers and agencies can confirm the authenticity of an issued clearance through the NBI online verification service, and the branch handles release and record corrections.
Five Steps from Registration to Release
Regular applicants start online at clearance.nbi.gov.ph. The branch itself posts numbered step signs, and the flow below mirrors the official NBI how to apply guide.
- Step 1
Register or Log In
Create an account on the official portal with an active mobile number and email address. First time job seekers use the dedicated first time job seeker portal.
- Step 2
Verify the Account
Enter the one time password sent to your mobile number to activate the account before you can apply.
- Step 3
Complete Your Profile
Fill in the applicant information form so the spelling matches your IDs, then select the two valid government IDs you will present at the branch.
- Step 4
Pick Tagum and Pay
Choose the Tagum branch and an available date and time slot, then pay through GCash, Maya, 7-Eleven, Bayad Center, or online banking. Keep the generated reference number safe.
- Step 5
Attend and Claim
On your schedule, present your reference number and IDs for photo, fingerprint, and signature capture, then data verification and release.
What to Bring to the Tagum Branch
The NBI Citizen's Charter lists two valid government issued IDs as the core requirement. Everything else below keeps the visit moving.
Bring this checklist
- Two valid government issued IDs, original and not expired
- Your reference number or QR code from the online application
- Proof of payment or official receipt
- For first time job seekers, the Barangay certification on the barangay letterhead plus a signed Oath of Undertaking
- A photocopy of each ID as a backup
Dress for the official photo: the branch enforces a dress code, so avoid sleeveless tops, tank tops, shorts, and slippers. Smart casual or a collared shirt is recommended.
IDs often accepted
Private company IDs, plain barangay IDs, paper IDs, and an NBI or police clearance itself are usually not accepted as primary IDs. Confirm the list at the branch, or see our roundups on the UMID Card and the PSA Birth Certificate.
NBI Clearance Cost and Validity
The clearance fee is a government charge set by the NBI, not a price from RB Advertising. Amounts are paid on the NBI portal in Philippine Peso, and the converted columns are approximate for reference only.
| Item | Philippine Peso | About USD | About EUR | About GBP |
|---|---|---|---|---|
| Clearance fee | ₱130.00 | $2.07 | €1.80 | £1.55 |
| Electronic payment charge | ₱25.00 to ₱30.00 | $0.40 to $0.48 | €0.35 to €0.42 | £0.30 to £0.36 |
| Regular total | about ₱155.00 to ₱160.00 | about $2.47 to $2.55 | about €2.15 to €2.22 | about £1.85 to £1.91 |
| First time job seeker under RA 11261 | Free | Free | Free | Free |
Validity and employer preference
A released NBI Clearance is valid for one year from the date of issuance. Many employers still prefer a clearance issued within the last three to six months, so check the requirement of the office or agency you are applying to before you pay for a new one.
If Your Name Returns a Hit
A hit simply means your name matched an entry in the NBI database. A name match is common and does not by itself mean you have a record.
No hit
You proceed straight to the printing window and receive the clearance in hand within minutes.
With a hit
The officer asks you to return after a set period, usually five to ten working days, while reviewers manually clear your name. There is no extra fee for a hit.
Finding the Office on the National Highway
The office sits on the National Highway in Barangay Visayan Village, the same highway that runs south from Tagum City toward Davao. Older pins and photos point to the former Villa Patricia site in Mankilam, so navigate to the current address below.
Street address
Duson's Apartment, Door 5, National Highway, Barangay Visayan Village, Tagum City, Davao del Norte.
The former office was at Entrance Villa Patricia, Purok Galingan, Barangay Mankilam. Map apps and some directories still show that older location.
Phone, email, and hours
Direct line (084) 218 7288 and alternate line (084) 400 4803, Mondays to Fridays, 8 AM to 5 PM.
Email tagdo@nbi.gov.ph, or reach the main NBI contact desk at nbi.gov.ph.
Getting there
Tell your tricycle or ride hailing driver to head for Duson's Apartment on the National Highway in Visayan Village, near the Purok. Confirm the step signs at the entrance.
Map pins can be out of date
If a pin, a review, or a signboard directs you to Villa Patricia in Mankilam, that is the former site. The district office now operates from Visayan Village on the National Highway.
Questions About NBI Tagum
Short answers to what visitors ask most about the district office and the clearance.
Where exactly is the NBI Tagum District Office?
Duson's Apartment, Door 5, National Highway, Barangay Visayan Village, Tagum City, Davao del Norte. It is open Mondays to Fridays, 8 AM to 5 PM. The older Villa Patricia site in Barangay Mankilam is the former location and still appears on some map pins.
Do I need an appointment for NBI Clearance?
Yes for regular applicants. Register and schedule at clearance.nbi.gov.ph before going to the branch, then present your reference number on the day. First time job seekers use the dedicated first time job seeker portal for the free clearance under RA 11261.
What IDs should I bring to the Tagum branch?
Two valid government issued IDs, original and not expired, such as a passport, driver's license, PhilSys national ID, UMID, or Postal ID. Bring a photocopy of each as a backup, and confirm the current accepted list with the branch.
How much does the NBI Clearance cost?
The clearance fee is ₱130.00, plus an electronic payment charge of about ₱25.00 to ₱30.00, so a regular application totals roughly ₱155.00 to ₱160.00, or about $2.47 to $2.55, about €2.15 to €2.22, or about £1.85 to £1.91. It is free for a qualifying first time job seeker under RA 11261.
How long is the NBI Clearance valid?
One year from the date of issuance. Many employers prefer a clearance issued within the last three to six months, so check the requirement first.
What happens if my name returns a hit?
A hit means your name matched an entry in the NBI database, which is common. Reviewers verify your records, and you return after a set period, usually five to ten working days, to claim the clearance. There is no additional fee for a hit.
Can I renew my clearance without going to the office?
Yes, if you already held a clearance issued after 2014 and none of your personal details changed. Use the online renewal option on the NBI portal and choose pickup or door to door delivery.
Is the NBI Clearance the same as a police clearance?
No. The NBI Clearance covers national criminal records through the National Bureau of Investigation, while a police clearance is issued by the Philippine National Police and covers a different scope. Many employers and embassies ask for the NBI Clearance. See our local guides to the Police Clearance in Tagum City and NBI Clearance for Employment.
Need Uniforms or Printed Merchandise in Tagum City?
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