PSAHelpline online, hard copy
Order at psahelpline.ph and have the security paper copy delivered to any address in the Philippines, including Tagum City.
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The PSA is the national statistical agency of the Philippine government. Its Davao del Norte provincial office in Tagum City issues civil registry documents, runs the National ID program, conducts the census and household surveys, and publishes the province's official statistics. This 2026 profile covers the office address and contacts, the documents you can request, the current fees, the walk in and online booking rules, the CRS mobile outlets at CityMall Tagum and Robinsons Tagum, and where to register for the national ID.
Tagum City is the capital of Davao del Norte and the seat of the province's PSA operations. These are the figures a first time visitor usually needs.
Created by Republic Act No. 10625, the Philippine Statistical Act of 2013, the PSA is the central statistical authority of the government. Four functions matter most to the public.
Registers births, marriages, and deaths nationwide, keeps the civil registry, and issues certified copies through CRS outlets and authorised partners.
Registers residents for the Philippine Identification System and issues the PhilID and the printed or digital ePhilID.
Conducts the census, the Family Income and Expenditure Survey, the Labor Force Survey, and price surveys across every province.
Publishes provincial statistics such as the Regional Social and Economic Trends, inflation reports, and special releases for Davao del Norte.
The Davao del Norte CRS outlet handles copy issuance, authentication, and annotations of civil registry documents, plus National ID concerns. Choose the document you need, then follow the booking rule for a visit.
Each document is issued on security paper and carries a QR code for the PSA e-Verification app.
Beyond copy issuance, the office processes corrections and runs the National ID rollout for the province.
Only PSAHelpline.ph and PSA Serbilis are authorised by the PSA for online requests. Copy issuance at the Tagum CRS outlet is by appointment only. Choose the route that matches how fast you need the document and how you prefer to pay.
Order at psahelpline.ph and have the security paper copy delivered to any address in the Philippines, including Tagum City.
Request a viewable online copy at psaserbilis.com.ph. The file stays accessible for 60 days through an access code.
Process the request in person at the PSA Davao del Norte outlet in Tagum. You must book a free appointment first through the CRS appointment system.
Walk in clients without a confirmed slot are turned away. The appointment is free, but it is non transferable and it must match the name on your valid ID. Here is the current flow from the PSA Civil Registration Service appointment system.
Go to crs-appointment.psahelpline.ph and read the steps, privacy notice, and important reminders.
Select the purpose of your appointment. Court decree and legal instrument requests are booked at the East Avenue outlet in Quezon City.
Pick the PSA CRS Outlet for Davao del Norte in Tagum City, then read the reminders.
Provide the complete name, an active email address, and a mobile number of the person who will transact. A one time PIN is sent to the email.
Key in the PIN from your email to continue to the request details.
Choose the civil registry document and certification. If you are requesting for someone else, add the relationship and that person's details. A representative may file at most two requests.
Choose your visit slot. Grayed out slots are fully booked.
Check every entry. Your name on the appointment must match the name on your IDs. The confirmation slip is emailed to you.
Arrive a few minutes early with the slip, a valid ID, and a filled up application form. Minors cannot book an appointment.
The fee depends on the channel. PSAHelpline and PSA Serbilis are authorised online partners; the PSA CRS walk in rate is set by the agency. Government fees are payable in Philippine pesos.
| Document and channel | Fee per copy | Processing |
|---|---|---|
| Birth, marriage, or death certificate at the CRS outlet | ₱155.00about $2.47 / €2.15 / £1.85 | One hour if the record is already in the system |
| CENOMAR or CENODEATH at the CRS outlet | ₱210.00about $3.34 / €2.91 / £2.50 | One hour if the record is already in the system |
| PSAHelpline online, delivered (birth, marriage, death) | ₱365.00about $5.81 / €5.06 / £4.35 | 3 to 8 working days provincial delivery |
| PSAHelpline online, delivered (CENOMAR, CENODEATH) | ₱420.00about $6.69 / €5.82 / £5.01 | 3 to 8 working days provincial delivery |
| PSA Serbilis viewable online | ₱130.00about $2.07 / €1.80 / £1.55 | Access for 60 days, no delivery |
Foreign currency figures are approximate reference conversions at the site switcher rates. The PSA collects its fee in Philippine pesos. At the CRS outlet, payment is accepted in cash, and some outlets accept Maya and GCash. Fees may change without prior notice, so confirm the final amount on the payment page before you pay.
The Davao del Norte provincial office and its CRS outlet share the Ango Building on Osmeña Street in Barangay Magugpo Poblacion. The National ID registration center is on the ground floor of the same building complex.
Provincial statistical office and Civil Registry System outlet.
During the annual Civil Registration Month in February, and on scheduled dates through the year, the PSA brings copy issuance out of the office and into the malls. The 36th Civil Registration Month in February 2026 ran mobile outlets at CityMall Tagum and Robinsons Tagum, and each one also offered National ID registration on site.
A satellite counter inside CityMall Tagum where you can request birth, marriage, and death certificates, plus CENOMAR, without travelling to the provincial office.
The second mall based counter, run for the 36th Civil Registration Month. Like CityMall, it accepts civil registry document requests and hosts a National ID booth on the same schedule.
Mobile outlet dates are announced per event and change each month. Check the PSA Davao del Norte page at rsso11.psa.gov.ph/davao-del-norte or the PSA Region XI Facebook page for the next schedule before you go.
The Philippine Identification System, or PhilSys, issues the PhilID to citizens and resident aliens. The PSA Davao del Norte registration center in Tagum City handles step 1 and step 2 registration, ePhilID printing, and record updates.
The Tagum PhilSys center is listed as a PSA based registration site.
Registration is free. Bring a document that proves your identity and a working mobile number for the one time password.
The PSA is more than a civil registry counter. The provincial office also collects, processes, and publishes the official statistics used for planning in Davao del Norte and the wider Davao Region.
The questions readers ask most about the office location, the appointment rule, fees, the mobile outlets, and the National ID.
Complementary document guides and office profiles, most of which ask for a PSA record as a requirement.
While you sort out your documents, RB Advertising and RB Prints can handle custom shirts, school uniforms, workwear, tarpaulins, and signage in Tagum City. Reach us on any channel below.